1. Introduction Dispatcha ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our dispatching services.
2. Information We Collect We collect information that you voluntarily provide to us via our online forms, email, or telephone. This includes:
Personal Information: Name, email address, phone number.
Business Information: Company name, MC Authority number, US DOT number.
Equipment Details: Truck type, year, and equipment specifications.
3. How We Use Your Information We use your information solely for the purpose of providing logistics and dispatching services. This includes:
Verifying your authority and truck eligibility.
Contacting you regarding load opportunities and rate negotiations.
Completing broker setup packets and rate confirmations on your behalf.
Sending you invoices or billing statements.
4. SMS and Text Messaging (Important) By providing your phone number, you consent to receive text messages from us regarding our services. Message and data rates may apply.
Opt-Out: You can reply STOP to any message at any time to unsubscribe from text messages.
Privacy of Phone Numbers: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons (our dispatch team) who have special access rights to such systems and are required to keep the information confidential.
6. Third-Party Links Our website may contain links to third-party sites (such as factoring companies or load boards). We are not responsible for the privacy practices or content of these third-party sites.
7. Contact Us If you have any questions regarding this privacy policy, you may contact us using the information below:
Dispatcha Email: [email protected] Phone: xxx